Digital development in hospitality
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miércoles, 28 de abril de 2010
Digital Developments in Hospitality
During the conference and during the 2nd part of the year, we talk about different tools for being visible on the net, in order to be known and have more clients booking our room? And that what I gain from the think tank of the “Digital Developments in Hosptality” of April 23rd and the courses.
Purpose of the Conference:
• The new luxury
• Reviews and revenue
• LBS Location based services and Augmented reality
• Mobile outlook
The difficult luxury concept
It could be defined like that: Is the time for reflection, visualize the intellectual value of object, of art nature, culture, environment and people.
Luxury in new thechnologies? I’ts a concept very hard to define to touch the new rich generation.
Deserve having more clients, invest in tech exclusivity: having a website with high technology will assure a competitive advantage toward the competition.
But we have also to think about what the customer think in 2010 for luxury hotel !
The customer seeks: control, ease, individualism, exceptional “craftsmanship”, visual exeptionalism, they want to access anywhere, at anytime, any device, and the website should be also meaningfulness
Managing our website as a “piece of art” we will have more visitor than the Joconde !
New technologies for hotelier?
Do they know what is it? No not yet, the industry has a technological obsolescence!
Social media, new generation website, Seach Engine Optimization, digital services, and reviews websites.
Hoteliers have to think a lot about that and beginning surfing on the wave of digital Application.
I really appreciate the passage on the digital application and service, the LBS and augmented reality.
It’s a wonderful tool, hoteliers can be creative, create excitement for our project and product, make it known and visible.
They could create some application that can show to the prospect some inside part of the hotel, including choosing their room with the real view or choosing their meal in advance with the 3d restaurant or buying some of the hotel item with an augmented reality tool.
I think that the future is here, with the digital app and augmented reality
“Normal Marketing” is no longer the same.
I call it new the Digiappling !
Send to Google, twitter (donmemed), facebook, slide share
Purpose of the Conference:
• The new luxury
• Reviews and revenue
• LBS Location based services and Augmented reality
• Mobile outlook
The difficult luxury concept
It could be defined like that: Is the time for reflection, visualize the intellectual value of object, of art nature, culture, environment and people.
Luxury in new thechnologies? I’ts a concept very hard to define to touch the new rich generation.
Deserve having more clients, invest in tech exclusivity: having a website with high technology will assure a competitive advantage toward the competition.
But we have also to think about what the customer think in 2010 for luxury hotel !
The customer seeks: control, ease, individualism, exceptional “craftsmanship”, visual exeptionalism, they want to access anywhere, at anytime, any device, and the website should be also meaningfulness
Managing our website as a “piece of art” we will have more visitor than the Joconde !
New technologies for hotelier?
Do they know what is it? No not yet, the industry has a technological obsolescence!
Social media, new generation website, Seach Engine Optimization, digital services, and reviews websites.
Hoteliers have to think a lot about that and beginning surfing on the wave of digital Application.
I really appreciate the passage on the digital application and service, the LBS and augmented reality.
It’s a wonderful tool, hoteliers can be creative, create excitement for our project and product, make it known and visible.
They could create some application that can show to the prospect some inside part of the hotel, including choosing their room with the real view or choosing their meal in advance with the 3d restaurant or buying some of the hotel item with an augmented reality tool.
I think that the future is here, with the digital app and augmented reality
“Normal Marketing” is no longer the same.
I call it new the Digiappling !
Send to Google, twitter (donmemed), facebook, slide share
New Digital Applications Services
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New Digital Applications Services
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jueves, 8 de abril de 2010
The Venetian Las Vegas
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The Venetian Las Vegas
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miércoles, 31 de marzo de 2010
lunes, 29 de marzo de 2010
Open Skies 2
First what is OpenSkies ?
OpenSkies refers to a bilateral (and sometimes multilateral) Air Transport Agreement which:
liberalizes the rules for international aviation markets and minimizes government intervention.
For example you have yet Air France which is flying from London LHR to New York JFK and British Airways do the same in Paris CDG to New York JFK, Cies have the right to propose any flight even not from their country to another. This is what we can call now OpenSkies 1.
OpenSkies 2: the goals are to expand the market from both side of the Atlantic ocean US and Europe. In favor of the customer, more cies more choices, the prices will drop down. Favorise the Cies expansion, in order to create route like this: Air France doing Las vegas LAV – Atlanta ATL.
When a Miami New York by easy jet ???
Article here
OpenSkies refers to a bilateral (and sometimes multilateral) Air Transport Agreement which:
liberalizes the rules for international aviation markets and minimizes government intervention.
For example you have yet Air France which is flying from London LHR to New York JFK and British Airways do the same in Paris CDG to New York JFK, Cies have the right to propose any flight even not from their country to another. This is what we can call now OpenSkies 1.
OpenSkies 2: the goals are to expand the market from both side of the Atlantic ocean US and Europe. In favor of the customer, more cies more choices, the prices will drop down. Favorise the Cies expansion, in order to create route like this: Air France doing Las vegas LAV – Atlanta ATL.
When a Miami New York by easy jet ???
Article here
miércoles, 17 de febrero de 2010
lunes, 15 de febrero de 2010
Hotel Direct Booking
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Hotel Direct Booking
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domingo, 7 de febrero de 2010
China introduces a new destination: Canada!
The gates of Canada are now strongly open from the Chinese boundary.
The visa deliverance will be easier for Chinese people who want to visit Canada.
What does it mean?
It means that travel agencies in china could organize guide tour and Canada tourism could advertise in china.
The Canadian clearance to travel was received only one year after the American one, and it’s the 135th country to have it.
Chinese tourists are the best in their categories: highest average length of stay (28 nights) in Canada and spent more than visitors from any other country ($1,648.51).
This new market is very important for Canada, according expert, the yearly rate of travel will be raise up to +50% in 5 years.
Major Chinese tourism so the hoteliers should take in consideration this new legal market, by promote their hotel, put a Chinese language page on their web site, hire Chinese speaking.
Please see the article here, the canadian tourism page and the chinese tourisme page here.
The visa deliverance will be easier for Chinese people who want to visit Canada.
What does it mean?
It means that travel agencies in china could organize guide tour and Canada tourism could advertise in china.
The Canadian clearance to travel was received only one year after the American one, and it’s the 135th country to have it.
Chinese tourists are the best in their categories: highest average length of stay (28 nights) in Canada and spent more than visitors from any other country ($1,648.51).
This new market is very important for Canada, according expert, the yearly rate of travel will be raise up to +50% in 5 years.
Major Chinese tourism so the hoteliers should take in consideration this new legal market, by promote their hotel, put a Chinese language page on their web site, hire Chinese speaking.
Please see the article here, the canadian tourism page and the chinese tourisme page here.
jueves, 4 de febrero de 2010
Singapore’s first Integrated Resort ........ Difficulties for the neiborhood
The arrival and opening of the world resorts at Sentosa affect the tourism in Malaysia
The resort has now + 1350 room and left 2 hotels to be constructed for 2011.
For Malaysia tourism it’s a bad news, you still have the same demand for the region and have a huge state of the art resort just next to you.
Lets interest our self on Resort:
The resort is a combination of venues, hospitality venue, entertainment venue, shopping venue, and fooding venue.
The resort should be the combination of Hospitality venue and one other venue at least.
The resort first come from the well known Monte Carlo and Société de Bains de Mer (SBM Monte Carlo), which invented the process of a resort in 1866.
The resort makes people having their vacation in it and not going outside: all the benefit for the Resort.
The integrated resort add a plus of entertainment and hospitality offer, it’s a super combination.
To see the article please click here
The resort has now + 1350 room and left 2 hotels to be constructed for 2011.
For Malaysia tourism it’s a bad news, you still have the same demand for the region and have a huge state of the art resort just next to you.
Lets interest our self on Resort:
The resort is a combination of venues, hospitality venue, entertainment venue, shopping venue, and fooding venue.
The resort should be the combination of Hospitality venue and one other venue at least.
The resort first come from the well known Monte Carlo and Société de Bains de Mer (SBM Monte Carlo), which invented the process of a resort in 1866.
The resort makes people having their vacation in it and not going outside: all the benefit for the Resort.
The integrated resort add a plus of entertainment and hospitality offer, it’s a super combination.
To see the article please click here
miércoles, 3 de febrero de 2010
lunes, 25 de enero de 2010
Singapore’s first Integrated Resort
Resorts World Sentosa
The world resorts at Santosa, will be the first integrated resort in Singapore. (integrated resort: a casino based resort)
The resort will include:
4 ATTRACTIONS
Universal Studios Singapore, Marine Life Park, Maritime Xperiential Museum, Festive Walk
6 HOTELS
Crockfords Tower, Hotel Michael, Hard Rock Hotel, Festive Hotel, Equarius Hotel and Spa Villas
SHOPPING & DINING with 45 retail outlets with haute cuisine restaurants, where the client will find all he wants at the same place. :
The Crockfords Grill a Fine Dining restaurant, the Palio a Contemporary one, a Street Gourmet restaurant the Prosperity Court, a theme experience at the KT’s Grill, the Bars & Clubs: Sky Bar, and a Boulangerie for Cafes And Patisseries.
Differents experience with entertainment and nightlife, meeting an dincentive facilities
The Voyage de la vie a themed theater and circus, the spa, kids club and gaming facilities …
Loooking at the hard Rock Hotel Singapore
All the adventure felling of the other Hard rock hotels in the world, here you feel the Rock and roll attitude in a four-star. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.
Great future (casino and entertainment resort lifestyle), great idea that will begin shortly in 2010.
For the Article click here and for more details of the World resorts at Sentosa see the website here.
lunes, 11 de enero de 2010
Power to the Connectors
To have a great career success you have to know people and being known
You have to be connectors, use as well as you can your network, and daily protect it.
Having the knowledge is having the power, like in the stock market, if you have the information you are the king of Wall street
We do not need go very far in the past to perceive that the tools have changed.
Computers and internet are two of the new tools
But in the past they also have to be connectors, being good manager they had have to drive their team but in a more restrictive way, today we are not speaking of a company or a town but of a country and the world…
What about that to have a good networking plan
1 Identify 10 key professional people
Winder Business area:
Immediate business scene:
Personal Network
2 Out line strategy for approaching them
3 Identify 3 mentors
4 Set up three starter lines
5 Identify 3 associations to network
6 three conferences to attend in the coming year
7 contact database
8 Restaurant + Café for networking
9 Summarize actions and Timing
Formal assignments are needed for the everyday life at work and connectors skills also. A connectors skill can let you maintain important relation from the past for the present and for the future.
You have to be connectors, use as well as you can your network, and daily protect it.
Having the knowledge is having the power, like in the stock market, if you have the information you are the king of Wall street
We do not need go very far in the past to perceive that the tools have changed.
Computers and internet are two of the new tools
But in the past they also have to be connectors, being good manager they had have to drive their team but in a more restrictive way, today we are not speaking of a company or a town but of a country and the world…
What about that to have a good networking plan
1 Identify 10 key professional people
Winder Business area:
Immediate business scene:
Personal Network
2 Out line strategy for approaching them
3 Identify 3 mentors
4 Set up three starter lines
5 Identify 3 associations to network
6 three conferences to attend in the coming year
7 contact database
8 Restaurant + Café for networking
9 Summarize actions and Timing
Formal assignments are needed for the everyday life at work and connectors skills also. A connectors skill can let you maintain important relation from the past for the present and for the future.
domingo, 10 de enero de 2010
The travel aggegators web sites
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The travel aggegators web sites
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Vancouver 2010, how to organize it's hotel ?
Vancouver 2010, Winter Olympics Games.
During the periode February 12 to 2, vancouvers hotels will be full and over full.
- 250 000 visitors
- top athletes,
- foreign dignitaries and international media.
Hotels in Vancouver are now sold-out for sixteen consecutive nights in a month they’re usually screaming for business.
For the hotel it's synonyme of plenty use of their personal, have pemporary staff, back-to-back shift, 24h disponibilities.
How can they make to have a good service?
The city will be full, their will be a lack of beds, tourist, also friends, and families will come and spent their night in guest house. Usually when staff have to work a lots of hour they sleep in one of the room, but iof the hotel is full of clients they can't and in their home they have families, they have friend, and maybe rent their apartment for a huge amont of money they have to sleep in the office.
As Nicholas Gandossi said, manager has to sleep in their office during the Games.
An overbook city cause problems of security, and healf.
Imagine if Canadian go on final ... (Ice hockey curling...)
How the Canadian authority and hospitality managers will do?
Answer in a few weeks, here on The all star resort blog.
See the article here and the Vancouver 2010 Olympic site here.
lunes, 4 de enero de 2010
Presentation Matador Bootsn All Travel
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Presentation Matador Bootsn All Travel
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